Who is the Utility Savings Hub?
Utility Savings Hub is a platform dedicated to providing information about energy deregulation and assisting individuals in discovering energy plans that suit their requirements. Our user-friendly online platform streamlines identifying energy suppliers, comparing plans, and making the transition, all within a few minutes.
We cater to customers in various states, including California, Connecticut, Delaware, Maine, Maryland, Massachusetts, Michigan, Illinois, Texas, New Jersey, New York, Ohio, Pennsylvania, and Washington, D.C. To explore the available options in your region, enter your ZIP code in the search box above.
Why should I select Utility Savings Hub?
We simplify exploring new energy services, making it straightforward and convenient. All you have to do is enter your ZIP code, and you can instantly begin comparing plans. When you choose a plan from our carefully selected and dependable suppliers, you can have peace of mind knowing that you'll enjoy reliable and uninterrupted energy service. Furthermore, even after you've switched, Utility Savings Hub continues to assist you. We monitor the expiration date of your contract and will notify you when it's time to begin searching for a new plan once more.
How does Utility Savings Hub ensure reliable and uninterrupted energy service for its customers?
Utility Savings Hub ensures reliable and uninterrupted energy service for its customers by partnering with vetted and trusted suppliers. These suppliers have a proven track record of providing dependable energy services. When customers choose a plan from Utility Savings Hub's selection of suppliers, they can have confidence in the quality and reliability of their energy service. Additionally, Utility Savings Hub keeps track of when customers' energy contracts expire. It notifies them when it's time to start shopping for a new plan, ensuring that they continue to receive uninterrupted service.
When evaluating energy plans, whether for electricity or natural gas, it's essential to take into account the following criteria:
What is the "Price To Compare"?
If you purchase electricity or gas from your local utility company, you can locate the "Price to Compare" listed on your bill.
The "Price to Compare" is a reference point for comparing the costs of various energy plans. For electricity, the "Price to Compare" is typically expressed in cents per kilowatt-hour. In the case of natural gas, depending on your state, it may be measured in cents per therm or per hundred, thousand, or million cubic feet.
If you come across an electricity or natural gas rate lower than the "Price to Compare," it could be advantageous to consider switching your energy provider.
How is the monthly cost determined when comparing plans?
To calculate the monthly cost, you simply multiply the rate by the average energy consumption in your area. If your usage varies from the average, you have the option to adjust the figures at the top of the page for a more precise estimate of your monthly bill
Do I need to make a deposit or undergo a credit check?
Specific plans available through Utility Savings Hub may necessitate credit checks. Depending on your credit rating, you might also be asked to provide a deposit to initiate service. For additional details, please refer to our No Deposit Electricity page.
Are there any undisclosed charges when enrolling with a new supplier?
The rates displayed in the Utility Savings Hub marketplace are comprehensive, encompassing any applicable fees. If a deposit is required, we will inform you in advance.
To determine if your current service includes fees for switching providers, you should refer to the Electricity Facts Label (EFL) and Terms and Conditions (T&C) documents provided with your plan.
Why do your rates appear different from the ones on my bill?
The rates displayed on our platform are presented in a simplified decimal system for clarity. For instance, a rate of $0.099 per kilowatt hour would be represented as 9.90 cents per kilowatt hour on our site.
I enrolled in a plan a few weeks ago through USB and am still awaiting updates. What's the status?
When you sign up through Utility Savings Hub online, you should receive an email confirming your switch. If you have yet to receive this email, please check your spam folder, as sometimes it may be filtered there. If you still can't locate the confirmation email, don't hesitate to contact us via Facebook or Twitter, and we can resend it for you.
How can I determine my current electricity or gas rate?
Apart from taxes and fees, your energy bills typically consist of two primary components: Supply Charges and Delivery Charges. Supply Charges pertain to the part of your bill allocated for energy consumption. The electricity rate is usually expressed in cents per kilowatt-hour (kWh), while the natural gas rate is measured in cents per therm or cubic feet. Once you locate these figures on your bill, you can compare them with the rates offered by energy suppliers online. Delivery Charges cover the segment of your bill that pays your local utility for maintaining the infrastructure and power lines responsible for delivering energy to your home or business. This portion of your account remains constant regardless of the energy supplier you select.
Can I genuinely change my energy providers?
It varies. Over 20 states and Washington, D.C., provide residents with the opportunity to choose their energy suppliers. Some of these states encompass Pennsylvania, Massachusetts, Ohio, Connecticut, Delaware, Maine, Maryland, Michigan, Illinois, Texas, New Jersey, and New York.
As additional states consider expanding energy service choices for residents, we will extend our services to new regions. Therefore, keep an eye out to discover what options may become available in your area.
How much time does it take to transition my service?
Typically, your new plan will become active within one to two billing cycles. Billing cycle durations may differ by location, but they usually span from 30 to 90 days.
Who should I make my payments to after switching?
It varies based on your location. Even if you switch suppliers, your local utility remains in charge of delivering the energy. Therefore, you'll probably receive a consolidated bill from your utility that covers both delivery and supply costs. In certain regions, you might receive a bill from the utility for delivery and a separate one from the supplier for the energy consumed.
Do I need a new meter or any additional equipment?
No, you won't need a new meter or any extra equipment. The energy will continue to flow through the existing lines to your home or business; the only change is the source of the energy.
Will there be fees to switch from my current energy supplier?
If you're on a contract, you may have to pay an Early Termination Fee (ETF) if you switch before the contract ends, similar to breaking a cell phone contract. However, if you schedule the switch within two weeks of the contract's expiration, you typically won't be charged an ETF. Plans without a warranty, such as month-to-month or variable rate plans, can be canceled anytime without a fee. If you need clarification on your contract details, contact your current supplier to determine when it expires and if it includes ETFs.
How does the process of switching services work?
Switching electricity providers with Utility Savings Hub is a straightforward process: Start by entering your ZIP code to view and compare available plans in your area. Once you've chosen the program you want, click the "sign up" button and follow the provided instructions to enroll. Keep an eye on your inbox for a confirmation email. If you don't see it, check your spam folder in case the email was mistakenly sent there. Your local utility will handle the switch. When you sign up through us, your previous supplier or utility will be notified about your switch to a new energy provider. There's no need to cancel your current service, and you won't experience any power interruptions during the transition.
What distinguishes fixed rate and variable rate plans?
Fixed Rate Plans: With a fixed rate plan, you'll pay a consistent rate for your electricity or gas throughout the entire plan's duration. This shields you from unexpected spikes in gas or electricity prices. However, your electricity consumption will still impact your monthly bill.
Variable Rate Plans: In a variable rate plan, the cost of your electricity or natural gas fluctuates on a monthly basis, reflecting market prices. While this can lead to cost savings when market rates are low, it also means you could face higher costs if rates suddenly surge.
How can I determine if I have a fixed rate or variable rate plan?
Review your last two bills and compare the price per unit of energy. Check if the rate remained constant during that time frame. Electricity rates are typically measured in cents per kilowatt-hour (kWh), while natural gas rates are measured in cents per therm or million cubic feet (mcf).
Where can I access the rates, duration, and other specifics of the plan I enrolled in?
All the details regarding your plan, such as rates, contract length, and additional information, are available in the confirmation email sent to you upon switching providers. If you cannot locate your confirmation email, please check your spam folder, as it might have been filtered there.
What occurs when my plan comes to an end?
Your supplier should notify you at least 30 days before your contract expires, advising you to renew or explore new options. If you take no action, your provider may automatically transition you to a plan they choose, which may not be the most favorable offer.
Why don’t I have a Utility Savings Hub supplier in my area?
Currently, more than 20 states and Washington, D.C. permit residents to select their energy suppliers. Nevertheless, it's important to note that suppliers may not be available in every part of the state. Furthermore, in many of these states, certain utilities may not provide options for choosing suppliers.
Why isn't my current supplier listed on the Utility Savings Hub?
We maintain stringent criteria when selecting the suppliers we collaborate with, and not all of them meet our standards. If you believe your current supplier would be a suitable partner for Utility Savings Hub, please reach out to us and share your recommendation.
Will my electricity be interrupted if my supplier goes out of business?
No, your local utility will step in to provide electricity until you can select a new supplier.
Supplier is now offering a lower rate than what I initially signed up for. Can I switch to that lower rate?
I'm afraid not. Those lower rates are typically promotional rates and are usually reserved for new customers. However, when your current contract expires, you can explore other options and shop around for a lower rate.
Who should I contact if there's a power outage?
You should contact your local utility during an emergency or power outage. You can find their contact information on your utility bill.
Who will provide my energy once my contract ends?
You will remain with your current supplier on a month-to-month plan if you don't sign up for another plan. We will notify you about your expiring contract 30-45 days before its end, prompting you to explore new energy plan options.
Will my energy service remain dependable with the new supplier?
Yes, your energy service reliability is not affected by your choice of supplier. Your local utility is responsible for maintaining the infrastructure that delivers energy to your home or business, ensuring uninterrupted service regardless of your energy supplier.
What is a supplier?
A supplier is an independent company that produces or acquires energy and provides it directly to consumers. Your local utility delivers this energy to your home or business. If you encounter an emergency or power outage, you must contact your utility, not the supplier. Utility Savings Hub collaborates with reputable and trustworthy suppliers to maintain service quality and reliability.
What is a utility?
A utility is the company responsible for the maintenance of pipelines, power lines, poles, and wires, ensuring the delivery of electricity or natural gas to your home or business. The utility serves as your primary contact in case of issues like a downed power line or a power outage. It's important to note that you cannot change your utility.
What is energy deregulation, and how does it impact me?
Energy deregulation allows you to select your electricity and natural gas providers. This means you can now shop for your energy plan similarly to how you choose your phone and internet services. Energy deregulation splits the production of energy from its delivery. Traditionally, utilities have handled both supplying and delivering power. Deregulation dismantles this monopoly, enabling you to buy energy from independent suppliers.